Build your practice the logical way : maximize your client relationships /

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Bibliographic Details
Main Author: Greenwald, Carol S. (Carol Shiro)
Other Authors: Skyles-Mulligan, Steven
Format: Book
Published: Chicago : First Chair Press/American Bar Association, 2012
Edition:1st ed
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Table of Contents:
  • Focus on clients to build your firm
  • Use value to create a foundation of loyalty
  • Master communication techniques to build a client-centric practice
  • Research to understand your current practice
  • Research to understand your foundation clients' worlds
  • Build a client-centric firm
  • Replicate your foundation clients
  • Pick the low-hanging fruit: summary