%0 Book %A Newman, Jeffrey Hugh %I Wolters Kluwer Law & Business %D 2012 %C New York %G English %@ 9781454821656 (pbk.) %@ 1454821655 (pbk.) %T Mastering the art and skill of listening : a guide to negotiation %X Filled with personal stories from his lengthy practice of law, this work provides a guide to effective negotiation and dispute resolution. Chapters like those on "egotude" or the ten lessons that can be learned from conducting crossword puzzles are written in an informal way, but a suite of useful lessons leap out for the attentive reader. And most relevant for today is a chapter outlining the loss of available information as one proceeds in communication from in-person meetings to the use of a speaker phone to regular phone calls and finally to email. Newman (Sills, Cummis & Gross) is a well-regarded real estate attorney who takes his inspiration from Dr. Norman Vincent Peale, as can be seen in the final chapter on positive thinking. No footnotes or index are provided. Aspen Publishers is now Wolters Kluwer Law & Business. Annotation ©2012 Book News, Inc., Portland, OR (booknews.com)