Designing systems and processes for managing disputes /
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Main Author: | |
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Other Authors: | , , |
Format: | Video DVD |
Language: | English |
Published: |
New York :
Wolters Kluwer Law & Business,
2013
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Series: | Aspen coursebook series
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Subjects: | |
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Table of Contents:
- Introduction
- Overview of the design process
- Taking design initiative and clarifying roles
- Assessing stakeholders, goals and interests, and contexts
- Creating dispute management processes and systems
- Selecting, engaging, and preparing the participants in the new process
- Determining the extent of confidentiality and openness in the process
- Seeking justice, safety, reconciliation, change, personal and public understanding, personal accountability, and other goals
- Enhancing relationships
- Using technology
- Implementing
- Using contracts
- Using law
- Evaluating and revising
- Skills for designers