Denney, R. W., Jordan, C., & Yost, S. L. (1991). Keeping happier clients: How to build and improve client relations. American Bar Association, Section of Law Practice Management.
Chicago Style (17th ed.) CitationDenney, Robert W., Carole Jordan, and Sandra L. Yost. Keeping Happier Clients: How to Build and Improve Client Relations. Chicago, Ill.: American Bar Association, Section of Law Practice Management, 1991.
MLA (9th ed.) CitationDenney, Robert W., et al. Keeping Happier Clients: How to Build and Improve Client Relations. American Bar Association, Section of Law Practice Management, 1991.
Warning: These citations may not always be 100% accurate.