Putting customers first : serving the American public : best practice in telephone service : Federal Consortium Benchmark Study Report /

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Bibliographic Details
Corporate Author: National Performance Review (U.S.)
Other Authors: Gore, Albert, 1948-
Format: Book
Language:English
Published: Washington, DC : National Performance Review : For sale by the U.S. G.P.O., Supt. of Docs., [1995]
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Government Documents

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Call Number: GOVDOCS PRVP 42.2:C 96
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