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1
High tech, high touch : library customer service through technology /
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2
Protecting your library's digital sources : the essential guide to planning and preservation /
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3
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4
Usability testing for library websites : a hands-on guide /
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5
Understanding information systems : what they do and why we need them /
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6
Virtual reference training : the complete guide to providing anytime, anywhere answers /
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7
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8
The Invisible Web : uncovering information sources search engines can't see /
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9
Straight from the stacks : a firsthand guide to careers in library and information science /
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10
Planning for a new generation of public library buildings /
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11
The ultimate digital library : where the new information players meet /
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12
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13
Magic & hypersystems : constructing the information-sharing library /
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14
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15
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16
Guide to Civil War books : an annotated selection of modern works on the War Between the States /
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19
Graphic novels now : building, managing, and marketing a dynamic collection /
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20
A feeling for books : the Book-of-the-Month Club, literary taste, and middle-class desire /
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