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How did that happen? : holding people accountable for results the positive, principled way /
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2
Good self, bad self : transforming your worst qualities into your biggest assets /
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3
Resilience : why things bounce back /
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Duct tape marketing : the world's most practical small business marketing guide /
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5
On second thought : [outsmarting your mind's hard-wired habits] /
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It's not luck : marketing, production, and the theory of constraints : a business novel /
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Critical chain : project management and the theory of constraints : complete projects on time, within budget, without compromise /
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8
The goal : a process of ongoing improvement /
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9
Alone together : why we expect more from technology and less from each other /
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10
Moments of impact : how to design strategic conversations that accelerate change /
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11
Virtual freedom : how to work with virtual staff to buy more time, become more productive, and build your dream business /
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The opa! way : finding joy & meaning in everyday life & work /
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17
Design to grow : how Coca-Cola learned to combine scale & agility (and how you can too) /
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18
Financial intelligence : a manager's guide to knowing what the numbers really mean /
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19
Be our guest : perfecting the art of customer service /
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20
The misfit economy : lessons in creativity from pirates, hackers, gangsters and other informal entrepreneurs /
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