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1
High tech, high touch : library customer service through technology /
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2
Protecting your library's digital sources : the essential guide to planning and preservation /
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3
War words : language, history, and the disciplining of English /
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4
The Israeli-Egyptian peace process in the reporting of western journalists /
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5
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6
Usability testing for library websites : a hands-on guide /
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7
Language centres : their roles, functions, and management /
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8
Understanding information systems : what they do and why we need them /
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9
Virtual reference training : the complete guide to providing anytime, anywhere answers /
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10
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11
Super searchers in the news : the online secrets of journalists and news researchers /
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12
Form-meaning connections in second language acquisitions /
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13
Straight from the stacks : a firsthand guide to careers in library and information science /
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14
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15
Historical information science : an emerging unidiscipline /
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16
The art of teaching secondary English : innovative and creative approaches /
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17
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18
Planning for a new generation of public library buildings /
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19
The ultimate digital library : where the new information players meet /
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20