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Customer success How innovative companies are reducing churn and growing recurring revenue.
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Marketplace 3.0 : rewriting the rules of borderless business /
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Duct tape marketing : the world's most practical small business marketing guide /
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The human brand : how we relate to people, products, and companies /
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True story : how to combine story and action to transform your business /
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True alignment : linking company culture with customer needs for extraordinary results /
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The opa! way : finding joy & meaning in everyday life & work /
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Design to grow : how Coca-Cola learned to combine scale & agility (and how you can too) /
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