The Unified Theory of Profitability : 25 Ways to Accelerate Growth Through Operational Excellence. by Andrew Miller

Table of Contents: “…CHAPTER 7: Implementing Customer Retention Strategies on the FrontlinesPROFITABILITY CATEGORY #2-Maximizing Power at the Point of Attack; CHAPTER 8: Empowering and Engaging Different Types of Employees to Grow the Business; CHAPTER 9: The Champagne Pyramid Concept; CHAPTER 10: Setting the Right Expectations and Measuring Performance; CHAPTER 11: Determining Your Appropriate Turnover Rate; PROFITABILITY CATEGORY #3-Doing the High Jump, Not the Limbo; CHAPTER 12: Increasing the Quality of Your Ideas; CHAPTER 13: Are You Innovative or Opportunistic?…”
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