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Delivering public service : turning public service into customer service /
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Ethics and public administration /
Table of Contents: “…Menzel -- The impact of demographic, professional and organizational variables and domain on the moral reasoning of public administrators / Debra W. Stewart and Norman A. …”
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Ethical frontiers in public management : seeking new strategies for resolving ethical dilemmas /
Table of Contents: “…Truelson -- Strengthening ethical judgment in public administration / Debra W. Stewart, Norman A. …”
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Bureaucracy and innovation the entrepreneurial state /
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