Digital justice : technology and the internet of disputes /
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| Main Authors: | , |
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| Format: | Online Book |
| Language: | English |
| Published: |
Oxford University Press,
2017
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| Online Access: | https://ezproxy.villanova.edu/login?URL=https://academic.oup.com/book/27240 |
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Table of Contents:
- Cover; Digital Justice; Copyright; Dedication; Contents; Acknowledgments; Foreword by Richard Susskind; Introduction; "Conflict as a Growth Industry": How Many Disputes Are There?; What Is New?; The Growth of Online Disputes; Proliferation of Disputes in the 1990s; The Blurring of Online-Offline Boundaries; Why Traditional Dispute Resolution Doesn't Work for the Digital Era; Online Dispute Prevention; Part I Online Dispute Resolution and Access to Justice; Chapter 1. Online Dispute Resolution and Prevention: A Historical Overview; The History of Online Disputes; The Early Years
- More Users, More DisputesThe Evolution of the Field of ODR: From "Online ADR" to ODR; From Tools to Systems; ODR Systems Design: The Dispute Resolution and Prevention Triangle; Chapter 2. Access to Digital Justice; Access to Justice in the Pre-Digital Era; The Three Waves of the Access to Justice Movement; Improving Access to Justice through ODR; Online Dispute Resolution; Online Dispute Prevention; Part II Between Digital Injustice and Digital Justice; Chapter 3. E-commerce and the Internet of Money; The Origins of E-commerce Disputes; Resolving Disputes; Preventing Disputes
- Another Story and LessonConclusion; Chapter 4. The Internet of On-Demand Healthcare; Generating Disputes; Resolving Disputes; Prevention of Medical Errors and Prevention of Conflict; Conclusion; Chapter 5. The Challenge of Social and Anti-Social Media; Introduction; Conflict as a Growth Industry; Dispute Resolution as a Growth Industry; Conflict Prevention; Conclusion; Chapter 6. Labor and the Network of Work; Technology and the New Workplace; Generation of Digital Disputes in the New Workplace; Dispute Resolution in the Digital Workplace; Dispute Prevention in the Digital Workplace
- ConclusionChapter 7. ODR in Courts and Other Public Institutions; Generating Disputes: New Expectations by Citizens, New Obligations of Public Institutions; Dispute Resolution by Public Institutions: A Focus on Courts; Technology as Case Management; E-government and Use of Technology by Courts; Technology as a Means for Transforming "Access to Justice"; Online Dispute Resolution in Courts; Early ODR Initiatives; Recent ODR Initiatives; Dispute Prevention by Courts and Public Institutions; Conclusion; Conclusion: The Present and Future of Digital Justice and the "Moving Frontier of Injustice."
- Looking ForwardThe Role of Law and Courts; Addressing the Digital Justice Gap; Notes; Bibliography; Index