Putting customers first : serving the American public : best practice in telephone service : Federal Consortium Benchmark Study Report /
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| Format: | Book |
| Language: | English |
| Published: |
Washington, DC :
National Performance Review : For sale by the U.S. G.P.O., Supt. of Docs.,
[1995]
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| Item Description: | "February 1995"-- Cover |
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| Physical Description: | iv, 35 p. ; 28 cm |
| ISBN: | 0160455782 : |