Delivering public service : turning public service into customer service /

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Bibliographic Details
Corporate Author:	Henry Stewart Talks
Other Authors:	Smith, Pauline (Speaker)
Format:	Online Video Online Video
Language:	English
Published:	Henry Stewart Talks, 2009
Series:	Henry Stewart talks. Marketing & management collection. Latest thinking in contact center management.
Subjects:	Call center agents. Call centers Management. Customer services Management. Public administration. Call center agents. fast (OCoLC)fst01747146 Call centers Management. fast (OCoLC)fst00844327 Customer services Management. fast (OCoLC)fst00885552 Public administration. fast (OCoLC)fst01081976
Online Access:	http://ezproxy.villanova.edu/login?URL=https://hstalks.com/bm/1084/
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Physical Description:	1 online resource.

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