High tech, high touch : library customer service through technology /

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Bibliographic Details
Main Author:	Jurewicz, Lynn
Corporate Author:	PALCI EBSCO books
Other Authors:	Cutler, Todd
Format:	Online Book
Language:	English
Published:	American Library Association, 2003
Subjects:	Libraries and the Internet. Public services (Libraries) Technological innovations. Customer services Technological innovations. Library Web sites. LANGUAGE ARTS & DISCIPLINES Library & Information Science General. bisacsh Customer services Technological innovations. fast (OCoLC)fst00885565 Libraries and the Internet. fast (OCoLC)fst00997583 Library Web sites. fast (OCoLC)fst00997604 Dienstverlening. gtt Bibliotheken. gtt Informatietechnologie. gtt Electronic books.
Online Access:	http://ezproxy.villanova.edu/login?URL=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=110047
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Description
Physical Description:	1 online resource (viii, 142 pages)
ISBN:	0838998526 9780838998526 0838908608

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